Website Terms of Use – AI Tuning

Last updated: 22 November 2025

These Website Terms of Use (“Terms”) govern your access to and use of the website aituning.io (the “Website”) operated by Sandrex Group EOOD (trading as “AI Tuning”, “we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

These Terms apply to the use of the Website only. Separate written contracts and data processing agreements (“Service Agreements”) apply to any consulting, fine-tuning, hosting or other services we provide to clients.

1. Information About Us

2. Scope and Users

The Website is primarily aimed at business users (B2B) such as companies, organisations and professionals interested in our services. Nothing in these Terms excludes or limits any mandatory rights you may have as a consumer under applicable law.

By using this Website, you confirm that you have the authority to act on behalf of the business or organisation you represent, where applicable.

3. Relationship to Other Legal Documents

These Terms operate together with the following documents, which form an integral part of the legal framework of the Website:

• our Privacy Policy, which explains how we process personal data;
• our Cookie Policy, which explains the use of cookies and similar technologies;
• our Imprint / Legal Notice, which provides mandatory company details.

In the event of any conflict between these Terms and a signed Service Agreement with a client, the Service Agreement will prevail for the services covered by it.

4. Acceptance of the Terms and Changes

By accessing or using the Website, you agree to these Terms in the version published at the time of your visit. We may update or modify these Terms from time to time, for example to reflect changes in our services, business model or legal requirements.

The current version is always available at aituning.io/terms (or a similar URL). Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

5. Website Availability and Changes to the Website

We strive to keep the Website available, secure and up to date, but we do not guarantee uninterrupted or error-free operation. We may suspend, withdraw, restrict or modify all or part of the Website at any time, for example for maintenance, security updates or business reasons.

We are not obliged to maintain or continue any specific content, feature or section of the Website. Information published on the Website may be updated, corrected or removed without prior notice.

6. Permitted Use of the Website

You may use the Website solely for lawful purposes, in particular to:

• learn about AI Tuning and the services we offer;
• contact us to request information, proposals or consultations;
• access content we make available such as blog articles, case studies or resources.

You are responsible for ensuring that all information you provide via forms, e-mail or other channels on the Website is accurate and not misleading.

7. Prohibited Use

You must not use the Website in any way that:

• violates applicable law, regulations or third-party rights;
• involves attempting to gain unauthorised access to systems, accounts or data;
• interferes with or disrupts the security, integrity or performance of the Website;
• involves introducing malware, scripts or other harmful code;
• involves automated scraping, crawling or data extraction beyond what is necessary for standard search engine indexing, unless we have given prior written consent;
• uses the Website for any unlawful or abusive purposes, including spam or unauthorised advertising.

We reserve the right to take appropriate measures (including restricting access to the Website) if we have reason to believe that these Terms are being violated.

8. No Legal, Financial or Other Professional Advice

The content on this Website is provided for general information and marketing purposes only. It does not constitute and must not be relied upon as:

• legal advice (including GDPR or AI Act compliance advice);
• financial, tax or investment advice;
• technical advice tailored to your specific infrastructure or risk profile.

Any decisions you make based on information on this Website are made at your own risk. For tailored advice, a separate written engagement with us or another qualified professional is required.

9. Content and Intellectual Property

Unless otherwise stated, all content on the Website – including texts, graphics, logos, icons, layouts, and other materials – is owned by or licensed to Sandrex Group EOOD and is protected by copyright, trademark and other intellectual property laws.

You may view, download and print content from the Website for your internal business use and for evaluating our services, provided that you:

• do not remove or alter any copyright or proprietary notices;
• do not reproduce, distribute or publish content beyond what is reasonably necessary for such evaluation;
• do not use our trademarks or branding in a way that could cause confusion or imply endorsement.

Any other use, including commercial re-use of content, requires our prior written consent.

10. Third-Party Websites, Tools and Integrations

The Website may contain links to third-party websites or embed third-party tools or resources (for example, scheduling tools, code repositories, demo environments or social media platforms). These are provided for convenience and information only.

We have no control over and accept no responsibility for the content, security, privacy practices or availability of third-party websites or services. Your use of such resources is at your own risk and may be subject to the third parties’ own terms and policies.

11. Disclaimer and Limitation of Liability

11.1 Website content “as is”

While we use reasonable efforts to keep the Website and its content accurate and up to date, the Website is provided on an “as is” and “as available” basis. We make no representations or warranties, express or implied, regarding the Website, including without limitation any warranties of accuracy, completeness, fitness for a particular purpose or non-infringement, except where such warranties cannot be excluded under applicable law.

11.2 Limitation of liability for website use

To the maximum extent permitted by applicable law, we exclude any liability for:

• indirect or consequential losses, including loss of profit, revenue, data, business or reputation arising from your use of or inability to use the Website;
• losses caused by third-party websites, tools or services linked to from the Website;
• losses resulting from unauthorised access to your systems or data that are not directly and solely attributable to our intentional misconduct.

Without prejudice to the foregoing, and to the extent permitted by law, our aggregate liability arising out of or in connection with your use of the Website (excluding any separate Service Agreements) shall be limited to EUR 100 (or the equivalent in BGN).

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence or for intentional misconduct or gross negligence.

12. Indemnity

You agree to indemnify and hold harmless Sandrex Group EOOD, its management and employees from and against any claims, damages, losses, costs or expenses (including reasonable legal fees) arising out of or in connection with your unlawful use of the Website or your breach of these Terms, to the extent permitted by applicable law.

13. Data Protection and Cookies

Our processing of personal data in connection with your use of the Website is described in detail in our Privacy Policy. Information about the cookies and similar technologies we use, and how you can manage your preferences, is provided in our Cookie Policy.

Where required by law, certain cookies (for example for analytics or marketing) are only activated after you have given your consent via the cookie banner or settings.

14. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with them or your use of the Website are governed by Bulgarian law, without regard to its conflict of law rules.

The competent courts of Varna, Bulgaria shall have exclusive jurisdiction to settle any such disputes, unless mandatory consumer protection law requires a different place of jurisdiction.

15. Final Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure by us to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.

If you have questions or concerns about these Terms or the Website, please contact us at [email protected].